Technical FAQs

Yes. Each family is required to have a computer that meets the minimum specifications necessary to access the K12 Online School (OLS). Families must also have access to internet service to participate in the school. Based on financial need, students may qualify for a loaner computer. The computer is FLCCA instructional property and must be returned when the student leaves the school.

The Learning Coach needs to have at least basic computer skills. Use of the computer is an important part of the online school program. In the elementary grades, mostly the Learning Coach interacts with the computer. Middle school and high school students are most successful if they have basic computer skills.

No. Although high-speed internet access definitely makes the experience of learning online much more satisfying, it is not absolutely necessary. Some geographic areas unfortunately do not have high-speed access available. However, for those areas that do, it is the preferred type of access for the program.

FLCCA families needing customer care or technical support for computers or the online school can call 866.512.2273 (select option 2).

To participate in the FLCCA program, computers need to follow the technical specs listed here.